Return & Refund Policy
Last Updated: August 22, 2024
Thank you for shopping at Zuba House!
We hope you love your purchase, but if you are not completely satisfied, we’re here to help.
Refunds
You have 7 days from the date you receive your item to request a refund. To be eligible for a refund, the following conditions must be met:
- The product must be returned in its original packaging.
- The product must not be used or damaged.
- The product must have the receipt or proof of purchase.
Refunds for Sale Items
Yes, items on sale can be refunded, as long as they meet the conditions listed above.
Exchanges
You can exchange a product for a new one within 7 days of receiving your item. The product must meet the same conditions as for refunds.
Return Shipping
Customers are responsible for sending the product to the following address for returns or exchanges:
119 Chem. Rivermead, Gatineau, QC J9H 5W5, Canada
Contact Us
If you have any questions about our Return & Refund Policy, please contact us by email at:
info@zubahouse.com