Return & Refund Policy

Return & Refund Policy

Last Updated: August 22, 2024

Thank you for shopping at Zuba House!

We hope you love your purchase, but if you are not completely satisfied, we’re here to help.

Refunds

You have 7 days from the date you receive your item to request a refund. To be eligible for a refund, the following conditions must be met:

  • The product must be returned in its original packaging.
  • The product must not be used or damaged.
  • The product must have the receipt or proof of purchase.

Refunds for Sale Items

Yes, items on sale can be refunded, as long as they meet the conditions listed above.

Exchanges

You can exchange a product for a new one within 7 days of receiving your item. The product must meet the same conditions as for refunds.

Return Shipping

Customers are responsible for sending the product to the following address for returns or exchanges:

119 Chem. Rivermead, Gatineau, QC J9H 5W5, Canada

Contact Us

If you have any questions about our Return & Refund Policy, please contact us by email at:

info@zubahouse.com